Douglas Adams on 'How to Stop Worrying and Learn to Love the Internet'

Because the Internet is so new we still don’t really understand what it is. We mistake it for a type of publishing or broadcasting, because that’s what we’re used to. So people complain that there’s a lot of rubbish online, or that it’s dominated by Americans, or that you can’t necessarily trust what you read on the web. Imagine trying to apply any of those criticisms to what you hear on the telephone. Of course you can’t ‘trust’ what people tell you on the web anymore than you can ‘trust’ what people tell you on megaphones, postcards or in restaurants. Working out the social politics of who you can trust and why is, quite literally, what a very large part of our brain has evolved to do. For some batty reason we turn off this natural scepticism when we see things in any medium which require a lot of work or resources to work in, or in which we can’t easily answer back – like newspapers, television or granite. Hence ‘carved in stone.’ What should concern us is not that we can’t take what we read on the internet on trust – of course you can’t, it’s just people talking – but that we ever got into the dangerous habit of believing what we read in the newspapers or saw on the TV – a mistake that no one who has met an actual journalist would ever make. One of the most important things you learn from the internet is that there is no ‘them’ out there. It’s just an awful lot of ‘us’.

Incredibly this is almost 10 years to the day from when it was first published. Pure genius.

via www.twitter.com/GreenFunkDan

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When error screens generate loyalty

Instead of hiding web problems, or looking for pure resolution (ie send report or ignore?), it is nice when you get error messages that are, well, human. This made me grin, and like Firefox just a little bit more (almost forgetting that it just crashed!).

I like to imagine that some developer decided to write this on a whim. Well, it's appreciated. More please (the human thing, not the crashing).

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Mining the Web for Feelings, Not Facts (New York Times)

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The Silicon Beach lifeguard paper - policy advisory to the Australian government

Brilliant to see Australians who want to ensure their (my!) country becomes a global centre for technology and innovation. Head to the site to read the full paper.

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Laura Marling is an incredible indie/folk singing talent. Her always beautiful, often haunting ballads from her brilliant debut Alas I Cannot Swim have been on constant rotation within my music collection over the last year. Amazingly, she’s only 19 years old.

I’m seeing her perform at the Royal Festival Hall in London tomorrow night. Sorry folks, sold out.

Not only is she a brilliant songwriter, she is very savvy in how she ‘sells’ her music. Check out this from her site:

You’ll notice that this album doesn’t just appear in a ‘normal’ format - the music is part of a ‘Song Box’, designed by Laura, which contains postcards, trinkets and stories - plus a concert ticket to her shows in March. ‘The idea came of a conversation I had with a guy who owned the studio I was recording in,’ says Marling. ‘He said he was depressed with the way music’s going, because nobody buys records any more and people are listening to MP3s on bad headphones, using music for wallpaper.’ So, she designed the chart-ineligible, beautifully printed ‘Song Box’: ‘I want people to love music,’ she says, ‘I want people to treasure it, not just my songs, but treasure music.’

Will let you know what the concert’s like, and in the meantime, listen to some of her songs/videos.

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So who are the 'good' brands in 2009?

Trend-watchers and all round next-gen ideas people PSFK have just released their inaugural Good Brand Report.

It’s an interesting insight into how people see ‘good’; and it’s way beyond mere notions of sustainability or corporate social responsibility. Coming in at #1 is… no surprise, Google.

Yours truly gets a mention commenting about Twitter and Skype. See the report below.

Good Brands Report 2009 View more documents from PSFK.

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What the f**k is social media?

By @mzkagan (and via @malbonnington) is this great primer on social media and why companies need to get serious. Gets a little clunky and preachy towards the end, but otherwise a much-needed case for social media embrace.

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Volunteering in social media times

Even without the voiceover, this is a terrific presentation about social media and volunteering. The Made By Many crew (where I’m working) have developed a range of great volunteering websites (for vinspired), but the latest social platform they’re currently building is really out of this world. The presentation is by William Owen (strategy director at MxM).

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The bible of agile web development

Here’s a handy way to flip through the ‘bible of agile web development’ published by the brilliant 37Signals.

It’s not a technical specification, rather a strategic and proven approach to web projects.

You can also check it out here for free, or alternatively head here to buy a PDF or hardcopy version.

You might want to view in fullscreen (button at top right of doc below).

Getting Real

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What does an “agile philosophy” really mean for digital? Came across this excellently succinct and energising statement (via Made By Many).

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