By @mzkagan (and via @malbonnington) is this great primer on social media and why companies need to get serious. Gets a little clunky and preachy towards the end, but otherwise a much-needed case for social media embrace.

What the F**K is Social Media: One Year Laterhttp://static.slidesharecdn.com/swf/ssplayer2.swf?doc=wtfissocialmedia5-090716070117-phpapp01&stripped_title=what-the-fk-is-social-media-one-year-later

View more documents from Marta Kagan.

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